Privacy policy

Last updated on 04/02/2019

De Buyer considers the respect and the protection of privacy very seriously.

In order for you to visit our website www.debuyer.com with confidence, this privacy policy is intended to transparently describe what personal data is collected and processed by de Buyer, how and why.

Information about your privacy

Type of personal data collected

We may collect the following personal data about you:

The data you fill in

Requests for general information / after-sales service

When you submit us a request for general information or after-sales service, you must communicate to us your:

  • lastname,
  • firstname,
  • email address,
  • and postal address (postcode, city and country),

You can also choose to provide us with the following information:

  • a landline or mobile phone number.

Press inquiries

When you contact us for a press information request, you must send us your:

  • lastname,
  • firstname,
  • email address,

The data we record

Webanalytics

When you visit our site, we record your IP address on each page visited to track visitor activity on our site.

To do this, we use the Google Analytics audience measurement tool.

We set up the Google Analytics service to anonymize your IP address as soon as the data is received by Google's data collection network (hiding the last 2 numbers of your IP address).

Marketing Analytics

During your visit, we record your IP address on each visited page in order to carry out the marketing follow-up of the visitors on our site for commercial prospection purposes..

To do this, we use the marketing analysis tool Webleads Tracker.

Logs

When you visit our site, we record your complete IP address for each request made on our site to monitor its operation.

Backups

Periodically, the site's files and database, including your personal data, are backed up to independent servers with restricted access for maintenance or recovery in case of failure..

Using your data

We use your data for the following purposes:

  • answer to your information requests,
  • perform statistics and audience analysis and marketing, to understand how you use our site and improve your user experience,
  • monitor and maintain the site operation and fight against illicit uses and malicious corruption attempts,
  • restore the operation of the site in case of failure,
  • and process your data for evidence and compliance with our legal obligations,

Recipients of collected data & Data Sharing

The data we collect is accessible to our service providers, acting as subcontractors, who administratively and technically contribute to the achievement of the objectives mentioned above (web hosting provider, maintenance provider, audience analysts...).

Requests for general information and after-sales service

The personal information collected by the contact form is processed solely by de Buyer.

The provider authorized to intervene on these data as part of the maintenance of the site is Lézards'Création (France).

Press inquiries

The personal information collected by the contact form is processed solely by de Buyer.

The provider authorized to intervene on these data as part of the maintenance of the site is Lézards'Création (France).

Webanalytics

The personal information collected during audience monitoring of our site is transmitted to Google for statistical analysis then exploited by de Buyer by means of the Google Analytics tool.

The provider also authorized to use these data as part of the statistical analysis of the site is Google (United States).

The provider also authorized to consult these analyzes as part of the monitoring of the operation of the site is the company Lézards'Création (France).

Marketing Analytics

The personal information collected during audience monitoring of our site is transmitted to Smartline Systems for analysis then exploited by de Buyer throught the tool Webleads Tracker.

The provider also authorized to exploit these data as part of the statistical analysis of visitors to the site is the company Smartline Systems (United States).

Logs

The personal information collected during the registration of the site's logs is processed by the hosting and maintenance providers, namely Lézards'Création (France).

Sauvegardes

The personal information kept when saving the site's backups is processed by the hosting and maintenance providers namely GANDI (France) and Lézards'Création (France).

Data retention period

We will only retain your personal data until the above-mentioned purposes for which the data has been collected or received have been achieved and until the expiry of our legal obligations regarding archival conversation.

Requests for general information and after-sales service, Press inquiries

The data retention period is 12 months (1 year) from the date of registration of the application.

Webanalytics

The data retention period is 26 months from the last site visit.

Marketing Analytics

The data retention period is 12 months from the last site visit.

Logs

The data retention period is a sliding range of 12 months (1 year).

Backups (files and database)

The data retention period is a sliding range of 90 days (3 months).

Security of your data

We maintain adequate technical and organizational measures to protect the personal data that you provide to us against the destruction, loss, alteration, disclosure or unauthorized access to your personal data, whether accidentally or unlawfully.

For example, we store the data you provide to us on servers that have limited access and are located in monitored facilities. In addition, when we transmit personal information over the Internet, this information is protected by means of an encryption system or any other technique that allows the encryption of this information.

Your rights

In accordance with the French Data Protection Act of 6 January 1978 (Loi “Informatique et libertés”) and its adaptation of 20 June 2018 to the "General Data Protection Regulation (GDPR) of 27 April 2016", you can exercise your rights:

  • to get confirmation that your data is being processed or not, and if so, to access this data,
  • to rectify your data, if they are inaccurate or incomplete,
  • to delete your data, subject to our legal obligations of conservation,
  • to obtain the limitation of the treatment when you object to it, when you dispute the accuracy of your data, when you think that their treatment is illegal, or when you need it for the recognition, the exercise or the defense of your rights in court,
  • to oppose at any time the processing of your data by de Buyer, except in the case of legitimate reasons of de Buyer. You can also object to the processing done for prospecting purposes,
    receive your data in a structured, commonly used, machine-readable and interoperable format, and transmit it to another controller without hindering it,
  • not to be the subject of a decision based solely on automated processing that produces legal effects affecting or affecting you, except where such decision is necessary for the conclusion or performance of a contract, or is legally permitted ,
  • to give instructions for the fate of your personal data in case of death,,

by contacting our responsible for the processing and protection of personal data at the bottom of this page.

You also have the right to file a complaint with a supervisory authority such as the CNIL.

Application of this privacy policy

If you have any questions about this policy, please contact our Data Protection and Privacy Officer at the bottom of this page.

Changes to this privacy policy

We occasionally update this privacy policy. In this case, we also correct the "last updated" date at the top of this document.

We encourage you to periodically review this privacy policy to stay informed about the privacy of the personal information we collect. The continued use of our site constitutes your agreement to this policy and its updates.

Information about cookies

When consulting our site, cookies may be stored on your device (computer, mobile phone or tablet). This section gives you a better understanding of how cookies work, what cookies are issued when visiting our site, how we collect your prior consent and how to use the current tools to set them up..

What is a cookie ?

A "cookie" is a text file that may be stored on your device during the visit of our site. It aims to collect anonymous information about your browsing and to send you custom content to your device or your interests.

Cookies may involve the transmission of information between you and us or to a third party from us or to a third party in accordance with our own privacy policy.

Only the issuer of a cookie may read or modify information contained therein.

You can also set your device to notify you each time a cookie is sent to you. You can also choose to disable all cookies. You can do this either on our site in the settings of your preferences in terms of cookies, or directly in the settings of your browser. Please see the last part of these Cookie Terms for more information on how to manage or disable browser cookies..

Cookies issued during a visit to our site

These are cookies that may be placed on your device by the website www.debuyer.com.

Cookies are generally classified into 4 categories:

  • Functional cookies
  • User preference cookies
  • Statistical cookies
  • Marketing cookies

Functional cookies

Functional cookies help to make a website usable by activating basic functions necessary for the operation of the website. The website can not function properly without these cookies and their activation is therefore necessary without obtaining your prior consent.

Name Supplier Finality Expiry Type
device
device_type
de Buyer Determines the type of device used by the visitor to adapt the display of the site interface 1 day HTTP
has_js de Buyer Saves if the user has or has not enabled JavaScript in their browser Duration of the visit + 30 mn HTTP
gdprconsent de Buyer Retains user preferences for cookies 1 year HTTP
PHPSESSID de Buyer Keeps user settings while browsing different pages of the site Duration of the visit + 30 mn HTTP

User preference cookies

Preference cookies allow a website to retain information that changes the way the site behaves or displays.

In the case of the site www.debuyer.com, no cookie of this type is used at present.

Statistical cookies

Statistical cookies help website owners, by collecting and communicating personal information such as IP address, to understand how visitors interact with websites.

In the case of the site www.debuyer.com, we use the Google Analytics application to measure the audience of our site and perform statistical monitoring of its activity. Cookies may be issued by Google to track your visits to our site.

These cookies are also optional and we collect your prior consent before they are activated.

Upon activation if you give your consent, these cookies are also subject to Google's privacy policies. Your IP address given to Google during your visit is made anonymous (masking the last 2 numbers).

Name Supplier Finality Expiry Type
_gat Google Used by Google Analytics to decrease the rate of queries 1 day HTTP
_gid de Buyer Registers a unique identifier to generate statistical data on the use of the site by the visitor 1 day HTTP
_ga Google Registers a unique identifier to generate statistical data on the use of the site by the visitor 2 years HTTP

Marketing Cookies

Marketing cookies are used to track visitors through websites. The goal is to display targeted ads that are relevant and interesting to the individual user and therefore more valuable to third-party publishers and advertisers.

In the case of the site www.debuyer.com, we use the application Webleads Tracker Smartline Systems to measure the audience of our site and perform marketing monitoring of its activity. Cookies can therefore be issued by Smartline Systems to track your visits to our site.

These cookies are also optional and we collect your prior consent before they are activated.

Upon activation if you give your consent, these cookies are also subject to Smartline Systems' privacy policies.

Name Supplier Finality Expiry Type
_first_pageview Smartline Systems Improves the efficiency of the tracking process by the site by instructing other cookies or trackers to run only on the initial page of the site during a visit 1 day HTTP
_jsuid Smartline Systems Assigns a visitor identification number to identify the visitor when returning to the site 10 years HTTP
cluid Smartline Systems Records statistical data on visitor behavior on the website for analysis purposes 20 years HTTP
eqy_sessionid Smartline Systems Assigns a permit identification number to identify the visitor's visit Duration of the visit + 30 mn (session) HTTP
eqy_siteid Smartline Systems Records statistical data on visitor behavior on the website for analysis purposes 1 year HTTP

Your choices regarding cookies

You can at any time choose to disable cookies by selecting the appropriate settings from your browser. Disabling certain cookies can disrupt site navigation.

For Microsoft Internet Explorer

Learn more about managing cookies on Microsoft Internet Explorer

For Mozilla Firefox

Learn more about managing cookies on Mozilla Firefox

For Google Chrome

Learn more about managing cookies on Google Chrome

For Apple Safari

Learn more about managing cookies on Apple Safari

For Opéra

Learn more about managing cookies on Opéra

Data Processing and Protection Officer

De Buyer, represented by Mr Guilhem PINAULT as President of DE BUYER INDUSTRIES, is responsible for the processing and protection of the data it collects as part of your use of the www.debuyer.com website.

If you have a question about the way we treat your personal data, you can contact our Customer Service:

  • by e-mail à l’adresse info@debuyer.com
  • by letter at 25 Faymont - BP 70002 - 88340 Le Val d'Ajol - France

Additional information on cnil.fr

For more information about cookies, please visit the CNIL website.